Yeah, its always changing.
I went on to insurance and at the time I really didnt have a clue how insurance worked, so in a way the job has taught me a lot of things. What Im selling at the moment, I sell it well because I truly believe in it, and I truly believe that it will benefit the person Im selling to and Im perfectly honest with them. The reason why I couldnt sell (on the last campaign) was because I knew it was a load of crap, I knew it was too expensive, that there was hidden things, it was too much for what it was offering and at the end of the day I knew it probably wouldnt benefit the person.
I was on (the last campaign) for a long time but the reason why they moved me on to (this insurance campaign) was because I was lucky to get one sale a night, I was doing so badly on it I really thought I was going to lose my job. It was awful, really really bad, I didnt enjoy it.
Seventy percent of the sale is how much the person likes you: in other words, if they think youre a nice person theyll feel for you. A lot of people like me. Thats why I get good sales at work. Im very friendly on the phone so people like me, so they buy off me.
Inertia is where you sell the product by offering it to them for free before they commit themselves. The idea is that theyll forget about it and theyll be roped into it. With all contracts theres a legal 15 day thing, you always have 15 days and if you dont like it you can return it. When youve said to them do you want it, about ninety percent of the time they say yes, I do want it, but you dont get excited then, you dont think yeah Ive got a sale...
What Im doing now, most of them are thick as shit, to put it bluntly. Nice, definitely, I have a laugh talking to people on (this campaign), lovely lovely people, but, well, when I first started (the team leader) said theyre thick as shit and I think thats quite harsh. They are more naive, theyre more ignorant. And they know what youre talking about, but they dont, if you know what I mean.
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