Client Area: Email

To set up a new email account on your PC follow the instructions below:

1. Open Outlook Express
2. Choose tools, accounts, add, mail.
   (setup wizard appears)
3. Fill in the display name (whatever you want to call this account)
   (next screen)
4. Enter you email address as yourusername@yourdomainname
   (next screen)
5. Your incoming mail server can be either a POP3 server or an IMAP server. POP3 is simpler.
   Your incoming mail server is mail.ripserve.com
   Your outgoing mail server is smtp.ripserve.com
   (next screen)
6. You now need to set up authentication to send mail. Choose tools, accounts, mail, and double-click the account you just created.
7. Click on "Servers". Click "My outgoing mailserver requires authentication"
   
8. (Optional) If you are behind a firewall wich stops you connecting to the outgoing mailserver, click on "Advanced" and use port 587 for outgoing mail
9. Done!

If you're lucky enough not to be running Windows, the procedure is broadly similar. The essential information you'll need is as follows:

POP3 or IMAP incoming server: mail.ripserve.com
your username
your password

SMTP outbound server: smtp.ripserve.com
your username
your password

TIP: if you need to access your email from several computers, you can leave copies of your incoming mail on the POP server. (IMAP does this automatically.) By default, reading your email deletes the message from the server, so you can only access read email from one computer. Both Netscape/Mozilla and Outlook Express allow you to override this.

Ripserve provides experimental support for IMAPS, POP3S and SMPTS. You may use these advanced features at your own discretion.

By default, your disk space quota is 5GB. The largest single email you can send or recieve is 35M.

If you need to change your password, or set up or delete new accounts, contact Ripserve.

Ripserve provides a webmail facility. You can also check and send email online from any computer at http://mail.ripserve.com. Login with your usual username and password and follow the instructions onscreen.

SPAM
Customers who abuse their email accounts to send bulk commercial email may have their privileges revoked. Similarly, Ripserve takes the following measures against incoming spam: